It’s easy to apply for treatment under the NI Planned Healthcare Scheme.
To use health services in Northern Ireland and be refunded under the NI Planned Healthcare Scheme you must:
For further details, call us on 048 7776 3090 to speak to our One2One Cross Border Patient Advisor.
Our healthcare team will guide you through the simple steps involved to start the process to get you treated quickly and conveniently at our Ballykelly hospital.
Our healthcare team will guide you through the simple steps to apply for treatment
There is no application process for outpatient or day case care. Once you have a referral from a GP or treating consultant in Ireland you may proceed with your outpatient appointment. A referral from a GP or a consultant abroad is also acceptable.
Following the appointment you then submit the necessary receipts to the HSE for reimbursement. Information regarding reimbursement rates prior to your appointment are available by contacting the NI Planned Healthcare Scheme office (formerly the Cross Border Directive office).
If the treatment involves an overnight stay in hospital then it will need to be authorised in advance by the HSE.
Prior authorisation can be obtained following the submission of completed application form, accompanied by the appropriate clinician referring letter, in sufficient time to allow the HSE to assess and make a decision.
The HSE application form for prior authorisation should be completed by you, the patient, and by the medical professional who is referring you for treatment abroad.
A decision typically takes between 15 and 20 working days following the receipt of a completed application form.
Should you wish to refer a patient to the Kingsbridge Private Hospital for services provided under the NI Planned Healthcare Scheme Directive please complete our Cross Border Patient Referral Form.Refer a patient
"Please do not remain in pain. If it’s not for yourself, maybe it's a relative or friend, maybe a neighbour you see struggling every day, whoever it may be, please tell them about the Cross Border Health Treatment. Yes, you need the money up front, but the wonderful thing about this EU Directive is that HSE will reimburse most of the monies, leaving you with only the shortfall to cover. DON'T REMAIN IN PAIN! Make that call to the cross border team at Kingsbridge and get your life back!" Mrs Lennon Sheils, Co Dublin
"I couldn't speak highly enough about this excellent facility. I had the procedure done under the Cross border health initiative. This initiative is a no brainer as you are reimbursed almost totally by HSE. You do have to put the money for the op up front and that may be an issue but if you can raise it in some way then don’t suffer any longer my reason for bringing this to attention is that it is not advertised and that is a shame, Kingsbridge private hospital will bring you through the entire process." Mr McGarrell , Cavan
"Excellent Care, friendly caring staff, good facilities. The Cross Border Health Directive was quick, efficient, easy to navigate and staff were lovely to deal with." Ms O’Driscoll, Co Cork
"Good experience, good hospital, good staff!" Mr Ryan, Co Leitrim
"I was delighted with my experience, very quick and easy to work with both sides (Kingsbridge Hospital & HSE) Happy with everything. Thank-you." Ms Corcoran , Co Kildare
"From the moment I attended the clinic to my operation I got 5-star treatment in every way. I have, and I will continue to recommend Kingsbridge Private Hospital and the Cross Border Health Directive." Mr Kavanagh, Co Carlow
"If it were not for Kingsbridge Hospital and the treatment received from my consultant and his team, I would to this day be unable to drive in the evening. Thanks to the fabulous people who looked after me." Ms Moyles , Co Meath
"I thought about want I wanted to write for a few days because it is important to me that I do justice to my visit and subsequent stay at Kingsbridge Hospital. From making my initial enquiry through to surgery and aftercare I experienced kindness, professionalism, encouragement, attention to detail. Every single member of staff was excellent, I have never felt so well cared for and in such luxurious surroundings. The food was amazing! Kingsbridge radiates excellence in care from phone call to aftercare. Thank-you." Ms McLoughlin , Co Dublin
"My eye sight deteriorated rapidly so I called Kingsbridge Private Hospital they were able to guide me through the whole process from beginning to end. My appointment was booked for the following week and I had surgery on both eyes a month later and I couldn’t be happier.
Thank-you to all the staff at Kingsbridge Private Hospital. I would also like to say a huge thank-you to my Consultant and that my eyesight now is wonderful." Ms Brennan , Co. Monaghan
"Very, very good. It was quick and I had my operation done in a month. The people at the Cross Border Health office in the HSE were so helpful and friendly. I had my money refunded in a short space of time. Hopefully you will carry on the good work. Thank-you" Ms McDonagh , Co Kildare
"I thoroughly enjoyed my stay at Kingsbridge Hospital. The Care and the attention was above expectations. All the staff were very friendly and courteous. The meals from the kitchen were excellent." Mr Sheridan, Co Dublin
"Positive thanks to Kingsbridge administration team, they helped with all forms and guided me through every step of the way and met me at my appointment. Nothing was too much for them, can’t thank you enough." Ms Butler, Co Dublin
"My experience of attending Kingsbridge hospital was really fantastic. My operation went really well and I am now free from pain. Doctors, nurses and staff were really kind and professional, I could not give them enough praise. I can now plan on going on a holiday with my family and not being a burden on them having to link me around and I can leave the walking stick at home. Thanks be to god and to the Doctors and staff at Kingsbridge Hospital." Ms Kenny, Co Longford
"Kingsbridge were very helpful and guided me through the process and paper work. The procedure I had worked 100% and the care I got from all the doctors and nurses was first class." Mr Donnelly, Co Louth
I have received two knee replacements in the last six months and I can honestly say I feel ten years younger and pain free. Best way I can describe it is, I am walking places I cannot ever remember walking before. Before I had to count my steps and the quickest way to do the job, as my knees wouldn’t withstand the pressure.
Finally on behalf of myself Gerard, my daughters Geraldine, Deirdre and Gráinne Ashe, we would like to sincerely thank, Dr Laurence Cusick, his surgical team, ward nurses, ancillary staff in the hospital and Andrena Orme (One2OneAdvisor) for their continuous professional care and support. Being all the way from Kerry I felt very safe and in good hands. It’s a 10/10 for me!" Mr. Ashe, Kerry